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Archive for November, 2007

PostHeaderIcon Consumer Forum protects consumer rights




Complaints Forums help to protect customer rights against prejudices or against duplicity in the marketplace. Consumers are the major economic group in a country’s economy, affecting and affected by almost every public and private economic decision. Complaint Forums provide a platform to raise one’s voice against prejudices by filing Consumer Complaints and lodging a Consumer Forum. Complaint forum performs investigations, files complaints, educates customers towards protecting their rights and offers experts advices towards defending one’s customer rights.

Under the Consumer Protection Act, a consumer can make a complaint on issue related to violation of consumer rights. A consumer is a person who buys any goods or hires any service for a price. If these laws are not legally followed by any consumer or an organization then one can file a Consumer Complaints. A consumer complaint is a legal way of accomplishing one’s demand. Complaints can be made against unfair trade practices by which complainants suffer loss or damage; goods that suffer from one or more defects and deficient service.

This is an easy way to file one’s complaints. Now a days no one has time to visit a lawyer and file one’s complaints and even the process is quite expensive as the lawyers will have to be paid heavy dues for their service, but in consumer Forum, you will have to just fill an application citing your complaint. Your complaint will be revised by a group of experts who will provide you guidelines to proceed the matter. Your complaints can be heard and viewed by other customers and infact your experience will help them to make their expenses in a better way. Consumer Forums facilitate the customers towards making well informed decisions before making expenses. Consumer Forum imparts knowledge to consumers of becoming self reliant and more alert.

Few customers in our country are unaware of their rights and that is the reason why they are cheated and duplicated. People are now more responsive towards their rights and have started demanding it.

A Customer Complaint Forum legally helps a person to voice one’s opinion and claim its customer rights. It helps a customer to raise its voice against injustice. Customer Complaint tries to protect customer rights by defending customers towards malpractices, by prohibiting certain illegal practices.

Consumer rights are basic rights and freedoms to which all humans are entitled. Consumer Rights are rights inherent to all human beings, whatever the nationality, place, sex, national or ethnic origin, and status in the society. We are all equally entitled to our consumer rights without discrimination. These rights are all interrelated, inter-reliant and indissoluble. Our Government has assigned us certain civil liberties and certain consumer rights. Government has amended six rights for the customers. The six rights are

Right to Safety Right to Information Right to Choice Right to be heard The Right to Redress The right to consumer education

These rights need to be thoroughly implemented and strict ruled should be amended so that the rights could not be violated.



PostHeaderIcon Consumer Complaints: – Raise Your Voice Against Injustice




I recently bought a Nokia E-series for my personal use. For 2 months I was getting a really good service from the mobile with sound speakers and good set of headphones. I was really elated. But after few months of buying the mobile the speakers and the display encountered some problems. I headed to the nearest customer care centre for a replacement of the mobile as it was still in its guarantee period, but instead they suggested me to repair the speakers and the display. Now, it’s been 2 weeks and my cell is still lying there and they don’t even entertain my call. A company like Nokia which is a brand in itself is negligent towards customer rights. Companies should try to safeguard consumer protection rights and instead they are ignoring that fact.

Customer protection rights should be preserved; otherwise people will not value the brand. I have filed a consumer complaint so that this type of negligence could be checked. A consumer complaint is a formal way of lodging a complaint against a company or service of a product. Consumer complaint educates customers in raising their voice against injustice. Some consumers are not aware of their rights. Consumer complaint helps to safeguard the rights of the customers. If we are not satisfied with a product or a service or an organization concerned, then we have every right to complaint against it. Consumer complaints can be made by writing a complaint letter. A complaint letter is a legal way of accomplishing one’s demand. A customer complaint legally helps a person to voice one’s opinion and lodge a legal claim against violation of any rule or customer protection rights. It helps a customer to raise its voice against injustice. Customer Complaint tries to protect customer rights by defending customers against malpractices, by prohibiting certain illegal practice.

To promote and protect the rights and interests of consumer, consumer protection laws are executed by the Government. Some of the consumer protection rights are Right to Safety, Right to Information, Right to Choice, Right to be heard, The Right to Redress, The right to consumer education. But these rights are not always executed either by the organization or sometimes by the law. So, there is always a need for customer protection. Sometimes complaints fall on deaf ears, they go unheard, that is why there is always a need to register these complaints. That is when consumer complaints come to rescue. Consumer complaints are a legal way of filing one’s dissatisfaction for a service or product. It is a legal way of filing a claim. I have filed a consumer complaint against Nokia and have at least got a positive response after filling the complaint. The customer care centre has personally called me asking for the queries and has promised me to change the handset. Although it might take a week but the procedure is quite effective. Our Government has assigned us certain civil liberties and certain consumer rights. If these certain rights are not safeguarded by the Government then a consumer has every right to file a complaint letter. One needs to be aware of their rights and laws so that they don’t fall prey to any injustice.



PostHeaderIcon Financing a Small Business – What Alternatives are There to Finance Your Business?




A lot of reasons exist why you should not only get into business, but also endure in business. You may want to take any of these decisions because of the love of a particular business, because of a need to do so, because you are bound to continue from where someone stopped or because you simply have a feeling to do so. In almost every country of the world, people are looking at the business sector as one of the bests. There are always statistics of these found in all countries. For example, the United States Department of Labor produces statistics which indicate that for almost the first three quarters of last year, unemployment was very high and a lot of people resorted to doing business.

There is no need to trouble yourself on the way your business is going to look like. All that is necessary for you to do is to develop a plan and seek for any of the so many options of securing finance for the business. The following lines are meant to encourage those coming into business and even those already in business to seek for means of financing their businesses:

Loans

This type of finance for a business is common all over the world and it can easily be gotten. In some cases, there is often a belief the loans can easily be gotten by everyone who applies for it. This may be true or false. It all depends on your business plan, the lending policy of the bank and the type and value of security you have. What makes this source of finance much considered is that interest rates on the loans are also reasonable. It should be warned that you should not get into taken of loans without seeking for proper recommendations from experts. Remember that it is always good to know the ins and outs of every type of loan ahead of getting into it.

Angel Financing

This is also another common source of finance that is common among new businesses and even those that are already in existence. What obtains here is that there are so many people who have the willingness and ability to pump finance into any business which have potentials to grow. Angel financing can be a family type. This will involve members of the same family pulling their resources together and investing it to develop a business plan. This is good but not preferable because of the close ties that the members may attach to each other, which may not be best for the health of a business. Angel financing can also be an affiliation angel. This will involve an association of friends willing to see a business plan from conception to completion. Another strand of angel financing is idea angel. These are financiers who are involved at the conception and actual progress of the business. Whatever the form of angel financing that you may opt for, you must get into the set of connections that these angels operate before you can benefit from financing.

Equity Financing

This involves raising money for the business by using what the business owns and can give out to the public. There are individuals willing to pay for equity in the business and even take part in the running of the business. Although this type of financing is common, it may not be available to every type of business. This is the more reason why every business owner must always carry out enough research in order to get the appropriate financing for his or her business.



PostHeaderIcon Bridging Finance Guide – What is a Bridging Loan?




What is a Bridging Loan?

A Bridging Loan is short term funding to provide temporary financing until more permanent finance can be found. Bridging Loans are available for a whole range of financial requirements and can be on the basis of a 1st, 2nd or even 3rd charge equity release, usually provided for any legal purpose.

Examples: 

Commercial & Residential Purchase Commercial & Residential Refinance Auction Purchases Capital Raising * Chain Breaking Refurbishment Speculative Deals Business Cash Injection Defective Property

 

* Capital raising funds can be used for many reasons including holidays, overseas property investment and tax bills etc.

Security 

Residential Property Commercial Property Land (with or without planning permission in place) Real Property (such as Plant machinery)

 

Bridging Loans carry a higher interest rate than standard mortgage lending and at the offer of loan stage there will be an agreed term of repayment, normally between one day and two years.

Bridging Loans are most commonly used when the financing requirement is urgent and beyond the timescales that a standard mortgage lender or bank could provide. In some cases Bridging Lenders can provide funds within 24 hours. Another common use of bridging finance would be to fund the purchase a new home prior to the existing property being sold.

Characteristics 

Bridge loans will almost certainly carry higher fees which can include: 

Administration Fees Arrangement Fees Legal Fees Completion Fees Valuation Fees Exit Fees ** Broker Fees (normally non-disclosed)

 

** A fee charged to redeem the loan, typically equivalent to one month’s interest payment.

As most bridging Loans are not regulated by the Financial Services Authority the above fees can vary substantially as they fall within no boundaries or guidelines, only competitive pricing.

Application 

Bridging Lenders will consider loans to discharged bankrupts and clients with adverse credit such as CCJs and IVAs. They will lend to individuals as well as Businesses, Ltd Companies and tax efficient vehicles such as SPVs.

Variations 

Bridging Loans are split into two main categories:

Closed Bridging Finance 

At the time the funds are drawn down there is a firm exit in place to repay the loan normally within a short period of time. The most common use of Closed Bridging Finance would be the pending sale of an existing property on which contracts have been signed and exchanged/missives concluded

Open Bridging Finance

At the time the funds are drawn down there is no fixed exit or repayment method for the lenders comfort, only an agreed maximum term that the loan can run for. Seen as higher risk than closed Bridging Finance it is therefore more expensive.

Other forms of short term finance:

Mezzanine Finance

Often a combination of debt and equity stake which is typically used to finance the expansion of existing companies. To secure mezzanine finance the business would normally have to demonstrate a track record in the industry with an established reputation and product, a history of profitability and a viable expansion plan for the business (e.g. expansions, acquisitions, IPO).

Lenders

There are over 20 Primary Bridging Lenders in the UK that are able to lend their own funds and therefore set their own criteria of risk.

Private Financers

Should Bridging Lenders decline to lend, Private debt and equity financers can be sort to provide funding for the examples above. This type of finance is normally very expensive.

Specific Uses

Bridging Loans can be used as a Below Market Value (BMV) purchase instrument where the initial purchase takes place at the lower purchase price allowing a subsequent refinance application to be placed with a mainstream lender for borrowing based on the Open Market Value of the property with the purpose of releasing the difference in equity between the purchase price of the property and the higher resulting remortgage loan.

Costs

Bridging Loans typically cost between 1-2% per month. Variable rates with margins over Libor can sometimes be applied as an alternative or an addition.

Find an Independent Bridging Finance Broker to give you all the available options.

 



PostHeaderIcon Car Finance Secured or Unsecured?




Ever wondered what the difference is between secured car loans and personal unsecured car loans and how that difference affects your finance and their repayments.  The car loans terms can be only minor, but is larger when the true cost of each is taken into account.

Before discussing secured and unsecured car loans in more detail, let’s first have a look at the various workings that determine the cost of your loan and of your monthly repayments. The cost of the car finance package is the total you repay less the loan amount borrowed. Hence, let’s say you are repaying $20,000 at 12% interest rate over 36 months; you will repay at the rate of $664.29 per month.  That would total a repayment of $23,914.44, and the cost of the loan would be $3,914.44 plus any set-up or administration fees.  A car finance calculator will enable you to work this out for yourself.

An substitute to a car finance would be car hire purchase (HP), where you hire the car over the repayment period and get the title to the motor car with your final payment. Until then the car belongs to the HP company.

However, most finances are either secured or unsecured, and not all finance companies offer unsecured or personal loans so let’s look at secured car finance first. Secured car loans is one whereby the lender offers the loan with the car as security.  If you fail to make payments, the lender can sell the car to recoup their money.  It is possible to get a secured car loan when the motor vehicle gets past a certain age, often 7 years, but the car finance term or loan term may be requested to be shorter than the standard 5 yearsor not at all by using your home or some other form of security. These however are not strictly classed as a car loan. normally the car is used as security over the loan.

If you prefer you can request no deposit car finance and have all on-road costs added to the amount financed. Options like registration , loan protection insurance for disability,death or unemploymentand comprehensive auto insurance as part of the financing deal.  Loan insurance makes sure that the loan is paid off in the event of your death during the loan period, and comprehensive car insurance is needed to make sure that the car is in good condition should it be needed to repay the finance in the event of you having your car repossessed.

This might look hard , but these are standard conditions for any secured loan, not only car loans. Secured car loans terms are from 1-7years, and the interest rate will be lower than that for an unsecured car finance where the financier charges extra to compensate for their added risk. As with any loan, a deposit will result in lower payments, or a shorter term, whichever you prefer.

Balloon payments could be an option on your finance package, which is like a deposit in reverse, payable at the end of the period.  This is popular by those whose income will increase over the period, and they will be in a better financial position to pay a lump sum in 3 – 5 years time. This  too  results in either a lower monthly repayment or a shorter repayment term.

If you are buying a used motor vehicle, your car loans intererst rates can be priced very differentlyaccording to the finance company and the age of your car. Many will charge higher loan rates, and the current credit crisis has changed the outlook of many lenders to unsecured car loans in particular. Many no longer offer unsecured car finance due to the increased risk in the current economic climate.

However, they are still available, and some car loan brokers can ensure you get the best unsecured car loan available. In addition to the interest rate on such loans, you should also evaluate the fees charged, since they can involve a considerable outlay for you before you get the loan.

The key differences between secured and unsecured car finance, therefore, can be summed up as:

Secured car finance are cheaper to repay, with normally lower rates.

You need to have full comprehensive car insurance with all secured car loans, while unsecured financing does not.

Both loans could require deathinsurance cover for the finance, but secured car finance packages are more likely to.

You can sometimes include comprehensive insurance, registration and other costs in the secured loan, but with an unsecured car loan you must include the the costs on top of the amount borrowed.

Fees for unsecured car loans can be significantly higher than for secured car loans.

Not all finance companies will offer unsecured auto loans.

There few doubts that if your vehicle is young enough to be given a loan with the car as colateral, then that should be your option.  You might be able to arrange a secured loan for an older vehicle with your residential home as security, but you will have to make sure to maintain the payments since lenders are becoming unsympathetic in the current economic crissis.