Archive for the ‘Customer Service’ Category

Consumer Court India

I am a Pune based engineer working with Infosys . I received a credit card from HDFC bank about 3 months ago from my office, but till today the credit card has not been activated. I have called customer care a lot of times and have even lodged complaints but haven’t got any response yet. [...]

ROLE OF CONSUMER REDRESSAL FORUM IN CONSUMER PROTECTION

In contemporary years, increasing awareness has been given to consumer consciousness and protection of their interests which has led to the significance in Functioning of Redressal Forums and Consumer protection Act, 1986.  The enactment is a government regulation which protects the interests of consumers. For example, a government may require businesses to disclose detailed information about [...]